It’s that time again! Here are the winners from last quarter. With over 160,000 members in our international forum, and 70,000 members in our national forums, the 3CX Forum is a great platform to share and receive technical expertise, network with industry professionals, and stay informed on the latest developments. Once again, we’d like to show [...]
New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This latest release will allow users to answer, drop, decline, hold, mute and switch calls via the buttons on their Jabra headset or the docking station. Known Issue The app may not respond in [...]
Mark your calendars! The official release of 3CX Version 20 is near, and we want to make your transition from V18 to V20 a smooth one! 3CX will be offering a series of webinars to help its users prepare for the upcoming version. This is your chance to learn everything you need to know to ensure [...]
Everything you need to know to prep for V20. V20 is a big upgrade with important architectural changes, so moving up from v18 to v20 requires some preparation and work. We have put together this checklist to ensure your upgrade is as smooth as reasonably possible. We also added in FAQs. We are preparing another release [...]
View CRM information instantly without contact synchronization. We’re kickstarting the year with the new Windows Softphone Beta 5. This latest release retrieves contact information from your preferred CRM and displays it on incoming call notifications and contact search lookups - even if not present in the PBX Phonebook and without the need to synchronize! Always know [...]
3CX awarded 62 badges by G2 - the largest software review site. It’s been a great year for 3CX - and testimony to this is the awards received throughout 2023. And to wrap things up for the year, we’ve also just been awarded a further 62 badges in the G2 Winter 2023 Reports! This brings the [...]
The last few months of 2023 have been super busy for 3CX. Our team is now ready to take a much-deserved break to relax and enjoy the festivities ahead of the Version 20 Final release in early 2024. Sales, Technical Support and Customer Service departments are closed: 25th & 26th December 2023 1st January 2024 Normal [...]
Speeding towards 3CX V20 Final. Hot on the heels of last week\'s Version 20 Release Candidate comes V20 Release Candidate 2. QA testing - including production, bulk and additional unit tests - has now been successfully completed. So, if you’re on V18 and ready to start testing you can now upgrade to V20 - for testing [...]
Affected SQL database templates are MsSQL, MySQL, PostgreSQL. On 15th December we informed customers to disable the SQL Database integration following CVE report 2023-49954 (https://cve-2023-49954.github.io/) This issue - identified by independent security researcher Theo Stein - concerned a legacy integration to query customer contact data directly from a SQL server database. In the interest of disclosure, [...]
Other CRM integrations are not affected. If you’re using an SQL Database integration it’s subject potentially to a vulnerability - depending upon the configuration. As a precautionary measure, and whilst we work on a fix, please follow the instructions below to disable it. Temporarily Disable Until Further Notice If you have one of these please disable [...]